BENJ-URBAN APPAREL SINCE.2012
OUR STORE POLICIES
At our store, we want you to be completely satisfied with your purchases. Our store policy ensures that all customers receive the best possible service and quality products. We accept returns within 14 days of purchase, and all items must be in their original condition with original tags attached. We also offer free shipping on orders over $50 and paid returns on all orders. Finally, we guarantee the lowest prices on all of our products and provide excellent customer service at all times.
OUR SHIPPING POLICY
How It Works
Our shipping policy is simple and straightforward. We offer free shipping on all orders over $50. Orders under $50 will be charged a flat shipping fee of $5 - $10. All orders ship within 2-3 business days and are delivered within 5-7 business days. We ship to all 50 states in the United States and internationally, but additional fees may apply. All orders can be tracked once they have been shipped. If you have any questions about our shipping policy, please contact us.
OUR RETURN POLICY
Everything You Need to Know
We want you to be completely satisfied with your purchase! If you are not, we accept returns within 14 days of purchase for a full refund or exchange. To be eligible for a return, items must be unused, in the same condition they were received, and in the original packaging. Return shipping will be the responsibility of the customer. Refunds will be issued to the original method of payment. If you have any questions, please contact our customer service team.
WARRANTY DISCLAIMER
The Information You Need to Know
Apparel and Accessories Warranty Policy
Our warranty policy covers all products for a period of ninety (90) days from the date of purchase.The apparel warranty covers defect of workmanship and materials, but does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and material through time, exposure or extensive use. We guarantee that all products are of the highest quality and free of any manufacturing defects. In the unfortunate event that a product is found to be defective, we will replace the product or provide a full refund. Please note briefly,that this warranty does not cover any damage caused by improper use or normal wear and tear. If you need to make a claim, please contact our customer service team for further advice. info@benjurbanapparel.com
OUR PRIVACY POLICY
All About Information Security
We take your privacy seriously and are committed to protecting your personal information. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may opt out of receiving promotional information at any time by contacting us. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.